Health Profile

Overview

Built Health Profile intelligence for doctors, improving chronic care workflows and increasing investigation speed by 40%.

Why does this matter?

Inefficient clinical workflows cost doctors valuable time, and for clinic owners, lost time directly affects revenue.

What is the Orange Health doctor's app?

An exclusive doctor app that enables selected physicians to order pathology tests and centrally manage patient records

Project Type

Experimental

TImeline

3 months (100% Release)

Team

1 PM, 1 Designer, 3 Frontend

What problems do doctors face?

To validate our hypothesis, we conducted in clinic visits to understand how doctors investigate cases and uncover their key pain points.

“I forgot to bring my report today, doctor ! ”

Doctors need the full story

Diagnosis relies on past clues and present data, yet 7 out of 10 consultations begin without complete information because patients forget to bring prescriptions and reports.

“I just need to know LDL, FBS, HDL?”

PDF’s is not for doctors

Healthcare has digitized, yet doctors still rely on static PDFs, spending valuable time scrolling and zooming to find a single parameter.

“Ok where is Amay Sharma’s patient file?”

Case files don't scale

Physical records create operational inefficiency, consuming space, deteriorating over time, and becoming unmanageable as patient volumes grow.

Subtle but Important Observations

colour mannerism

Doctors were hesitant to use the app because the bright orange branding felt overwhelming in a clinical setting. A more neutral and calming visual tone was needed to build comfort and trust.

Doctor consultations

On average, doctors conduct around 500 consultations per month, spending 5 to 6 minutes reviewing reports in each session. Even small efficiency gains here could create significant time impact.

Introducing Health Profile

Introducing a digital perspective to doctor investigations, powered by trend and correlation views that seamlessly support their workflow and improve efficiency.

User Flow

Discovery of the feature

Since 20% of doctors begin by checking report status, embedding the Health Profile within the Orders page ensured natural discovery without interrupting their flow.

Health profile

Doctors can access a complete digital case file with the latest readings and a structured timeline. Features like trend analysis, correlation views, and digitized reports enhance clarity and speed.

Design Walkthrough

Reading parameters made powerful

We introduced specialty-specific parameter groups at the top, showing latest and previous readings. The Trend view shows value changes over time, while the Correlation view displays related parameters together for better understanding.

The first half of the screens is designed to covered 80% of the information that is needed to begin consultation

Case files digitized

A chronological digital case file that patients can easily share with their doctor. This timeline securely stores prescriptions, observations, and lab reports in one place.

 

We digitized case file management within the app, making medical records safe and effortless to maintain. Any test or report generated within the system updates automatically, without requiring manual effort.

Lab Report made interactive

An interactive way for doctors to explore lab reports with filters such as Bookmarks and Out of Range, along with Profiles and Search to improve navigation and readability.

 

Every parameter component is built to support deeper insights, enabling trend analysis, correlation views, and bookmarking directly within the report.

Discovery of the feature

Based on observed usage patterns, we introduced a Health Profile widget that provides a quick preview of the patient’s profile, along with a clear call to action to explore the complete Health Profile.

We tested the design with 100 doctors, and their feedback directly shaped the development of a key feature.

problem

Patients often bring physical or digital lab reports from other labs, but there was no way to integrate those reports into our system in the structured format we designed.

Solution

We introduced a report upload feature. Once uploaded, Eka Care processes the report, extracts the relevant values, and presents them in our structured format for doctors to review seamlessly.

Impact & Learnings

Drop in reschedules

Patients with a Health Profile no longer needed to carry physical files, reducing friction during consultations.

virtual consultations

The feature enabled smoother virtual consultations, with increased usage through WhatsApp sharing and screenshots.

quicker analysis

Doctors reduced investigation time from 5 to 6 minutes to just 1 to 2 minutes per consultation.

adoption

Within the early phase, 20 % of patients adopted the new Health Profile, making their consultations significantly more seamless.

Home

Health Profile

Overview

Built Health Profile intelligence for doctors, improving chronic care workflows and increasing investigation speed by 40%.

Why does this matter?

Inefficient clinical workflows cost doctors valuable time, and for clinic owners, lost time directly affects revenue.

What is the Orange Health doctor's app?

An exclusive doctor app that enables selected physicians to order pathology tests and centrally manage patient records

Project Type

Experimental

TImeline

3 months (100% Release)

Team

1 PM, 1 Designer, 3 Frontend

What problems do doctors face?

To validate our hypothesis, we conducted in clinic visits to understand how doctors investigate cases and uncover their key pain points.

“I forgot to bring my report today, doctor ! ”

Friction point 1

Doctors need the full story

Diagnosis relies on past clues and present data, yet 7 out of 10 consultations begin without complete information because patients forget to bring prescriptions and reports.

“I just need to know LDL, FBS, HDL?”

Friction point 2

PDF’s is not for doctors

Healthcare has digitized, yet doctors still rely on static PDFs, spending valuable time scrolling and zooming to find a single parameter.

“Ok where is Amay Sharma’s patient file?”

Friction point 3

Case files don't scale

Physical records create operational inefficiency, consuming space, deteriorating over time, and becoming unmanageable as patient volumes grow.

Subtle but Important Observations

colour mannerism

Doctors were hesitant to use the app because the bright orange branding felt overwhelming in a clinical setting. A more neutral and calming visual tone was needed to build comfort and trust.

Doctor consultations

On average, doctors conduct around 500 consultations per month, spending 5 to 6 minutes reviewing reports in each session. Even small efficiency gains here could create significant time impact.

Introducing Health Profile

Introducing a digital perspective to doctor investigations, powered by trend and correlation views that seamlessly support their workflow and improve efficiency.

User Flow

Discovery of the feature

Since 20% of doctors begin by checking report status, embedding the Health Profile within the Orders page ensured natural discovery without interrupting their flow.

Health profile

Doctors can access a complete digital case file with the latest readings and a structured timeline. Features like trend analysis, correlation views, and digitized reports enhance clarity and speed.

Design Walkthrough

Reading parameters made powerful

We introduced specialty-specific parameter groups at the top, showing latest and previous readings. The Trend view shows value changes over time, while the Correlation view displays related parameters together for better understanding.

The first half of the screens is designed to covered 80% of the information that is needed to begin consultation

Case files digitized

A chronological digital case file that patients can easily share with their doctor. This timeline securely stores prescriptions, observations, and lab reports in one place.

 

We digitized case file management within the app, making medical records safe and effortless to maintain. Any test or report generated within the system updates automatically, without requiring manual effort.

Lab Report made interactive

An interactive way for doctors to explore lab reports with filters such as Bookmarks and Out of Range, along with Profiles and Search to improve navigation and readability.

 

Every parameter component is built to support deeper insights, enabling trend analysis, correlation views, and bookmarking directly within the report.

Discovery of the feature

Based on observed usage patterns, we introduced a Health Profile widget that provides a quick preview of the patient’s profile, along with a clear call to action to explore the complete Health Profile.

We tested the design with 100 doctors, and their feedback directly shaped the development of a key feature.

problem

Patients often bring physical or digital lab reports from other labs, but there was no way to integrate those reports into our system in the structured format we designed.

Solution

We introduced a report upload feature. Once uploaded, Eka Care processes the report, extracts the relevant values, and presents them in our structured format for doctors to review seamlessly.

Impact & Learnings

Drop in reschedules

Patients with a Health Profile no longer needed to carry physical files, reducing friction during consultations.

virtual consultations

The feature enabled smoother virtual consultations, with increased usage through WhatsApp sharing and screenshots.

quicker analysis

Doctors reduced investigation time from 5 to 6 minutes to just 1 to 2 minutes per consultation.

adoption

Within the early phase, 20 % of patients adopted the new Health Profile, making their consultations significantly more seamless.

Home

Health Profile

Overview

Built Health Profile intelligence for doctors, streamlining chronic care workflows and improving investigation speed by 40%.

Why does this matter?

Inefficient clinical workflows cost doctors valuable time, and for clinic owners, lost time directly affects revenue.

What is the Orange Health doctor's app?

Diagnostic platform that provides doctors with a dedicated app to order pathology tests and manage patient records in one place.

Project Type

Experimental

TImeline

3 months (100% Release)

Team

1 PM, 1 Designer, 3 Frontend

What problems do doctors face?

To validate our hypothesis, we conducted in clinic visits to understand how doctors investigate cases and uncover their key pain points.

“I forgot to bring my report today, doctor ! ”

Friction point 1

Doctors need the full story

Diagnosis relies on past clues and present data, yet 7 out of 10 consultations begin without complete information because patients forget to bring prescriptions and reports.

“I just need to know LDL, FBS, HDL?”

Friction point 2

PDF’s is not for doctors

Healthcare has digitized, yet doctors still rely on static PDFs, spending valuable time scrolling and zooming to find a single parameter.

“Ok where is Amay Sharma’s patient file?”

Friction point 3

Case files don't scale

Physical records create operational inefficiency, consuming space, deteriorating over time, and becoming unmanageable as patient volumes grow.

Subtle but Important Observations

colour mannerism

Doctors were hesitant to use the app because the bright orange branding felt overwhelming in a clinical setting. A more neutral and calming visual tone was needed to build comfort and trust.

Doctor consultations

On average, doctors conduct around 500 consultations per month, spending 5 to 6 minutes reviewing reports in each session. Even small efficiency gains here could create significant time impact.

Introducing Health Profile

Introducing a digital perspective to doctor investigations, powered by trend and correlation views that seamlessly support their workflow and improve efficiency.

User Flow

Discovery of the feature

Since 20% of doctors begin by checking report status, embedding the Health Profile within the Orders page ensured natural discovery without interrupting their flow.

Health profile

Doctors can access a complete digital case file with the latest readings and a structured timeline. Features like trend analysis, correlation views, and digitized reports enhance clarity and speed.

Design Walkthrough

Reading parameters made powerful

We introduced specialty-specific parameter groups at the top, showing latest and previous readings. The Trend view shows value changes over time, while the Correlation view displays related parameters together for better understanding.

The first half of the screens is designed to covered 80% of the information that is needed to begin consultation

Case files digitized

A chronological digital case file that patients can easily share with their doctor. This timeline securely stores prescriptions, observations, and lab reports in one place.

 

We digitized case file management within the app, making medical records safe and effortless to maintain. Any test or report generated within the system updates automatically, without requiring manual effort.

Lab Report made interactive

An interactive way for doctors to explore lab reports with filters such as Bookmarks and Out of Range, along with Profiles and Search to improve navigation and readability.

 

Every parameter component is built to support deeper insights, enabling trend analysis, correlation views, and bookmarking directly within the report.

Discovery of the feature

Based on observed usage patterns, we introduced a Health Profile widget that provides a quick preview of the patient’s profile, along with a clear call to action to explore the complete Health Profile.

We tested the design with 100 doctors, and their feedback directly shaped the development of a key feature.

problem

Patients often bring physical or digital lab reports from other labs, but there was no way to integrate those reports into our system in the structured format we designed.

Solution

We introduced a report upload feature. Once uploaded, Eka Care processes the report, extracts the relevant values, and presents them in our structured format for doctors to review seamlessly.

Impact & Learnings

Drop in reschedules

Patients with a Health Profile no longer needed to carry physical files, reducing friction during consultations.

virtual consultations

The feature enabled smoother virtual consultations, with increased usage through WhatsApp sharing and screenshots.

quicker analysis

Doctors reduced investigation time from 5 to 6 minutes to just 1 to 2 minutes per consultation.

adoption

Within the early phase, 20 % of patients adopted the new Health Profile, making their consultations significantly more seamless.