Health Profile
Overview
Built Health Profile intelligence for doctors, improving chronic care workflows and increasing investigation speed by 40%.
Why does this matter?
Inefficient clinical workflows cost doctors valuable time, and for clinic owners, lost time directly affects revenue.
What is the Orange Health doctor's app?
An exclusive doctor app that enables selected physicians to order pathology tests and centrally manage patient records
What is the Orange Health doctor's app?
Doctors need a seamless digital experience to improve consultation efficiency and boost clinic performance.
Project Type
Experimental
TImeline
3 months (100% Release)
Team
1 PM, 1 Designer, 3 Frontend
Field Research
Our goal was to spend time in clinics to identify frictions and also understand in depth how consultations are conducted.
What problems do doctors face?
We conducted in clinic visits to understand how doctors investigate cases and uncover their key pain points.
“I forgot to bring my report today, doctor ! ”
Doctors need the full story
Diagnosis relies on past clues and present data, yet 7 out of 10 consultations begin without complete information because patients forget to bring prescriptions and reports.
“I just need to know LDL, FBS, HDL?”
PDF’s is not for doctors
Healthcare has digitized, yet doctors still rely on static PDFs, spending valuable time scrolling and zooming to find a single parameter.
“Ok where is Amay Sharma’s patient file?”
Case files don't scale
Physical records create operational inefficiency, consuming space, deteriorating over time, and becoming unmanageable as patient volumes grow.
Subtle but Important Observations
colour mannerism
Doctors were hesitant to use the app because the bright orange branding felt overwhelming in a clinical setting. A more neutral and calming visual tone was needed to build comfort and trust.
Doctor consultations
On average, doctors spend 5 to 6 minutes reviewing reports in each session. Even small efficiency gains here could create significant time impact.
Introducing Health Profile
Introducing a digital perspective to doctor investigations, powered by trend and correlation views that seamlessly support their workflow and improve efficiency.
Ideated on some possible UX patterns
design exploration 1
Hub and Spoke
The highlighted parameter adds significant value.
The card offers insights like trends and correlations.
design exploration 1
Hub and Spoke
Aligning with actual workflows reduces the learning curve.
Streamlined IA with reduced cognitive load.
A system that easily scales to meet future needs.
Design Walkthrough
I merged the two ideas: the Hub & Spoke model for the first concept and the timeline view for the second exploration.
Reading parameters made powerful
We introduced specialty-specific parameter groups at the top, showing latest and previous readings. The Trend view shows value changes over time, while the Correlation view displays related parameters together for better understanding.
The first half of the screens is designed to covered 80% of the information that is needed to begin consultation
Case files digitized
A chronological digital case file that patients can easily share with their doctor. This timeline securely stores prescriptions, observations, and lab reports in one place.
We digitized case file management within the app, making medical records safe and effortless to maintain. Any test or report generated within the system updates automatically, without requiring manual effort.
Lab Report made interactive
An interactive way for doctors to explore lab reports with filters such as Bookmarks and Out of Range, along with Profiles and Search to improve navigation and readability.
Every parameter component is built to support deeper insights, enabling trend analysis, correlation views, and bookmarking directly within the report.
Discovery of the feature
Based on observed usage patterns, we introduced a Health Profile widget that provides a quick preview of the patient’s profile, along with a clear call to action to explore the complete Health Profile.
We tested the design with 100 doctors, and their feedback directly shaped the development of a key feature.
problem
Patients often bring physical or digital lab reports from other labs, but there was no way to integrate those reports into our system in the structured format we designed.
Solution
We introduced a report upload feature. Once uploaded, Eka Care processes the report, extracts the relevant values, and presents them in our structured format for doctors to review seamlessly.
Impact & Learnings
Drop in reschedules
Patients with a Health Profile no longer needed to carry physical files, reducing friction during consultations.
virtual consultations
Doctors used the health profile to share their observations and prescriptions with patients through WhatsApp.
quicker analysis
Doctors reduced the time needed for investigations from 5-6 minutes to just 1.5 minutes, allowing them to quickly gather all necessary data to begin a consultation.
This was just a sneak peak
Interested to discuss in detail?
Resume
Home
Health Profile
Overview
Built Health Profile intelligence for doctors, improving chronic care workflows and increasing investigation speed by 40%.
Why does this matter?
Inefficient clinical workflows cost doctors valuable time, and for clinic owners, lost time directly affects revenue.
What is the Orange Health doctor's app?
An exclusive doctor app that enables selected physicians to order pathology tests and centrally manage patient records
What is the Orange Health doctor's app?
Doctors need a seamless digital experience to improve consultation efficiency and boost clinic performance.
Project Type
Experimental
TImeline
3 months (100% Release)
Team
1 PM, 1 Designer, 3 Frontend
Field Research
Our goal was to spend time in clinics to identify frictions and also understand in depth how consultations are conducted.
What problems do doctors face?
We conducted in clinic visits to understand how doctors investigate cases and uncover their key pain points.
“I forgot to bring my report today, doctor ! ”
Friction point 1
Doctors need the full story
Diagnosis relies on past clues and present data, yet 7 out of 10 consultations begin without complete information because patients forget to bring prescriptions and reports.
“I just need to know LDL, FBS, HDL?”
Friction point 2
PDF’s is not for doctors
Healthcare has digitized, yet doctors still rely on static PDFs, spending valuable time scrolling and zooming to find a single parameter.
“Ok where is Amay Sharma’s patient file?”
Friction point 3
Case files don't scale
Physical records create operational inefficiency, consuming space, deteriorating over time, and becoming unmanageable as patient volumes grow.
Subtle but Important Observations
colour mannerism
Doctors were hesitant to use the app because the bright orange branding felt overwhelming in a clinical setting. A more neutral and calming visual tone was needed to build comfort and trust.
Doctor consultations
On average, doctors spend 5 to 6 minutes reviewing reports in each session. Even small efficiency gains here could create significant time impact.
Introducing Health Profile
Introducing a digital perspective to doctor investigations, powered by trend and correlation views that seamlessly support their workflow and improve efficiency.
Ideated on some possible UX patterns
design exploration 1
Hub and Spoke
The highlighted parameter adds significant value.
The card offers insights like trends and correlations.
design exploration 1
Hub and Spoke
Aligning with actual workflows reduces the learning curve.
Streamlined IA with reduced cognitive load.
A system that easily scales to meet future needs.
Design Walkthrough
I merged the two ideas: the Hub & Spoke model for the first concept and the timeline view for the second exploration.
Reading parameters made powerful
We introduced specialty-specific parameter groups at the top, showing latest and previous readings. The Trend view shows value changes over time, while the Correlation view displays related parameters together for better understanding.
The first half of the screens is designed to covered 80% of the information that is needed to begin consultation
Case files digitized
A chronological digital case file that patients can easily share with their doctor. This timeline securely stores prescriptions, observations, and lab reports in one place.
We digitized case file management within the app, making medical records safe and effortless to maintain. Any test or report generated within the system updates automatically, without requiring manual effort.
Lab Report made interactive
An interactive way for doctors to explore lab reports with filters such as Bookmarks and Out of Range, along with Profiles and Search to improve navigation and readability.
Every parameter component is built to support deeper insights, enabling trend analysis, correlation views, and bookmarking directly within the report.
Discovery of the feature
Based on observed usage patterns, we introduced a Health Profile widget that provides a quick preview of the patient’s profile, along with a clear call to action to explore the complete Health Profile.
We tested the design with 100 doctors, and their feedback directly shaped the development of a key feature.
problem
Patients often bring physical or digital lab reports from other labs, but there was no way to integrate those reports into our system in the structured format we designed.
Solution
We introduced a report upload feature. Once uploaded, Eka Care processes the report, extracts the relevant values, and presents them in our structured format for doctors to review seamlessly.
Impact & Learnings
Drop in reschedules
Patients with a Health Profile no longer needed to carry physical files, reducing friction during consultations.
virtual consultations
Doctors used the health profile to share their observations and prescriptions with patients through WhatsApp.
quicker analysis
Doctors reduced the time needed for investigations from 5-6 minutes to just 1.5 minutes, allowing them to quickly gather all necessary data to begin a consultation.
This was just a sneak peak
Interested to discuss in detail?
Resume
Home
Health Profile
Overview
Built Health Profile intelligence for doctors, streamlining chronic care workflows and improving investigation speed by 40%.
Why does this matter?
Inefficient clinical workflows cost doctors valuable time, and for clinic owners, lost time directly affects revenue.
What is the Orange Health doctor's app?
Diagnostic platform that provides doctors with a dedicated app to order pathology tests and manage patient records in one place.
What is the problem we are trying to solve here?
Doctors need a seamless digital experience to improve consultation efficiency and boost clinic performance.
Project Type
Experimental
TImeline
3 months (100% Release)
Team
1 PM, 1 Designer, 3 Frontend
Field Research
Our goal was to spend time in clinics to identify frictions and also understand in depth how consultations are conducted.
What problems do doctors face?
We conducted in clinic visits to understand how doctors investigate cases and uncover their key pain points.
“I forgot to bring my report today, doctor ! ”
Friction point 1
Doctors need the full story
Diagnosis relies on past clues and present data, yet 7 out of 10 consultations begin without complete information because patients forget to bring prescriptions and reports.
“I just need to know LDL, FBS, HDL?”
Friction point 2
PDF’s is not for doctors
Healthcare has digitized, yet doctors still rely on static PDFs, spending valuable time scrolling and zooming to find a single parameter.
“Ok where is Amay Sharma’s patient file?”
Friction point 3
Case files don't scale
Physical records create operational inefficiency, consuming space, deteriorating over time, and becoming unmanageable as patient volumes grow.
Subtle but Important Observations
colour mannerism
Doctors were hesitant to use the app because the bright orange branding felt overwhelming in a clinical setting. A more neutral and calming visual tone was needed to build comfort and trust.
Doctor consultations
On average, doctors spend 5 to 6 minutes reviewing reports in each session. Even small efficiency gains here could create significant time impact.
Introducing Health Profile
Introducing a digital perspective to doctor investigations, powered by trend and correlation views that seamlessly support their workflow and improve efficiency.
Ideated on some possible UX patterns
design exploration 1
Hub and Spoke
The highlighted parameter adds significant value.
The card offers insights like trends and correlations.
design exploration 2
Timeline with filters
Aligning with actual workflows reduces the learning curve.
Streamlined IA with reduced cognitive load.
A system that easily scales to meet future needs.
Design Walkthrough
I merged the two ideas: the Hub & Spoke model for the first concept and the timeline view for the second exploration.
Reading parameters made powerful
We introduced specialty-specific parameter groups at the top, showing latest and previous readings. The Trend view shows value changes over time, while the Correlation view displays related parameters together for better understanding.
The first half of the screens is designed to covered 80% of the information that is needed to begin consultation
Case files digitized
A chronological digital case file that patients can easily share with their doctor. This timeline securely stores prescriptions, observations, and lab reports in one place.
We digitized case file management within the app, making medical records safe and effortless to maintain. Any test or report generated within the system updates automatically, without requiring manual effort.
Lab Report made interactive
An interactive way for doctors to explore lab reports with filters such as Bookmarks and Out of Range, along with Profiles and Search to improve navigation and readability.
Every parameter component is built to support deeper insights, enabling trend analysis, correlation views, and bookmarking directly within the report.
Discovery of the feature
Based on observed usage patterns, we introduced a Health Profile widget that provides a quick preview of the patient’s profile, along with a clear call to action to explore the complete Health Profile.
We tested the design with 100 doctors, and their feedback directly shaped the development of a key feature.
problem
Patients often bring physical or digital lab reports from other labs, but there was no way to integrate those reports into our system in the structured format we designed.
Solution
We introduced a report upload feature. Once uploaded, Eka Care processes the report, extracts the relevant values, and presents them in our structured format for doctors to review seamlessly.
Impact & Learnings
Drop in reschedules
Consultation reschedules dropped from 70% to 30%, significantly easing the friction for doctors to initiate consultations.
quicker analysis
Doctors reduced the time needed for investigations from 5-6 minutes to just 1.5 minutes, allowing them to quickly gather all necessary data to begin a consultation.
virtual consultations
Doctors used the health profile to share their observations and prescriptions with patients through WhatsApp.
This was just a sneak peak
Interested to discuss in detail?
Resume